FAQ's

Q: What are our products made of?

A: Most of our products are based in stainless stell with some of them in brass too.

Q: What is the estimated delivery?

A: We dispatch your products next day from the date of your order. It takes 3-5 working days to deliver your product in most areas.

Q: Is it safe for sensitive skin?

A: Our jewellery is designed to be skin-friendly and hypoallergenic. However, for extremely sensitive skin, we recommend checking product details or doing a patch test.

Q: How long does artificial jewellery last?

A: With proper care, premium artificial jewellery can last from several months to years. Avoid exposure to water, perfumes, and chemicals to extend its life.

Q: Does the colour fade over time?

A: All plated jewellery may experience slight fading over time. Our premium plating ensures slower fading compared to standard artificial jewellery.

Q: Do you offer a warranty or guarantee?

A: We offer a 7-day replacement policy for manufacturing defects. Please note, we do not offer refunds.

Q: Is your jewellery suitable for gifting?

A: Absolutely! Our jewellery comes in elegant packaging, making it perfect for gifting on special occasions.

Q: What makes Metal Carats jewellery different?

  • Anti-tarnish gold plated jewellery
  • Trendy & premium designs
  • Affordable luxury pricing
  • PAN India delivery
  • Perfect for daily wear & occasions

Q: Do you deliver across India?

A: Yes, we offer PAN India shipping, so you can shop our premium artificial jewellery from anywhere in the country.