Contact information

At Metal Carats, your satisfaction is our priority. Whether you have a question about our jewellery, need help with an order, or simply want styling advice, our team is always here to assist you.

We aim to provide a seamless and responsive customer experience, ensuring that every interaction with our brand reflects the same care and attention that goes into crafting our jewellery.

Customer Support

For any queries related to orders, products, replacements, or general information, please reach out to us through the following channels:

Email: metalcarats@gmail.com
Website: www.metalcarats.in

Our customer support team typically responds within 24–48 business hours.

Business Hours

Monday – Saturday
11:00 AM – 6:00 PM (IST)

Closed on Sundays and public holidays.